This privacy notice relates to people making enquiries about studying at the University of 麻豆果冻传媒, whose enquiry is handled by the course enquiries team.
Throughout this privacy notice, the terms “we” and “us” refer to the course enquiries team.
As part of enquiry management, the University of 麻豆果冻传媒 collects and processes personal data relating to you. The university is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
If you are under the age of 13, you should not provide us with personal information. This is because the service provided by the course enquiries team is directed at students aged 13 and over.
We can usually resolve enquiries without you needing to give us sensitive information.
Information held about you may include:
Where personal information is collected on our website (for instance through a web form), please read our separate website privacy notice.
We collect and process your information to respond to your enquiry with information you have requested about the university.
We may also use the information you provide us:
The course enquiries team collects your data on the basis of 'legitimate interest' to enable us to provide you with the information you have requested in your enquiry.
Depending on how you contact us your personal data could be held within one or more of our enquiry management systems:
Our emails may contain a single pixel to tell us whether our emails are opened, which device is used to view the email and verify any clicks through to links within the email.
We may use this information for purposes including determining which of our emails are more interesting to prospective students and to ensure our emails are optimized for different devices.
The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you can disable image loading in your email client.
These systems are accessed by staff within the course enquiries team to manage and respond to enquiries.
We may share your details with other teams within the university only for the purposes of resolving your enquiry. These teams may use a range of systems to store and process data, including, but not limited to: Outlook; Student Support Desk online; and the university’s applicant admissions portal.
We work with organisations who help us to process data. Some personal details are held on:
The course enquiries team will keep your data for three years. This enables us to match your enquiry should you contact us with a further enquiry and also provides management information to allow assessment of our enquiries service.
If your enquiry is shared with trusted university services, such as the Disability and Learning Support team, in order to help you decide whether studying with us is best for you, then your details may be retained by those teams under their retention policies.
If you go on to apply or study with us, relevant teams in the university may retain your enquiry under applicant and student privacy policies.
We will not use your personal data for automated decision making or profiling about you as an individual.
We keep our privacy notices under regular review. This privacy notice was last updated in June 2025.
We do our utmost to protect your privacy. Please be aware that other privacy notices exist within the university in respect of data held, including but not limited, to activities in relation to your enquiries, application, current students, alumni and use of our website.
TEF Silver awarded for the quality of our teaching and student outcomes
We are in the top 4.3% of institutions globally, Center for World University Rankings 2025
Race Equality Charter Silver awarded for our pledge to advance representation, progression and success for minority ethnic staff and students
We are ranked 14th in Stonewall's top 100 employers for commitment to equality for LGBTQ+ staff and students
We were awarded Athena Swan Silver for advancement of gender equality, representation, progression and success for all
We are a Disability Confident employer, committed to ensuring opportunity for progression for all
Signed to the Disabled Student Commitment, an initiative to improve support for disabled students
EcoCampus Platinum accredited for our environmental sustainability, compliance and processes
